Esco is recognized as a global player in containment, clean air and laboratory equipment technology. We are highly oriented towards the international marketplace, with distribution in more than 70 countries and a direct presence in 10 of the key global markets. Esco embodies innovation, forward-thinking design, coupled with a tradition of quality since 1978.
Esco is recruiting the best people for our Bintan (Kepulauan Riau) office:
1. Technical Service Engineer
Responsibilities:
� àààManage the productivity of independent field service technicians by ensuring proper training in the skills and knowledge to perform field diagnostics
� àààInteract with field personnel in the repair of Esco Products
� àààInvestigate and report field product performance issues
� àààIncrease product reliability through the creation of corrective action plans involving cross-functional teams from Quality, Engineering, Purchasing, Product Management and the field organization
� àààDevelop and distribute product information and service bulletins to the field
� àààEnsure that the organization follows all the guidelines and policies regarding service and installation guidelines
� àààAssign internal service personnel to perform field response on critical installations and modify department priorities when changes are necessary
Requirements:
� àààBachelor in Engineering or related fields
� àààAt least 5 years experience with 2+ years supervisory experience
� àààPrevious experience managing field service personnel in a manufacturing environment of installed products
� àààDemonstrated organization and interpersonal skills, including the ability to interface with all levels of management and service providers
� àààDemonstrated customer-oriented attitude and successful customer service track record
� àààAble to Work Cross Functionally and Across Disciplines
� àààAbility to process information and analyze to make appropriate recommendations
� àààExcellent spoken and written English
� àààAble to work in Lobam, Bintan, Kepulauan Riau
Please send your resume to:
hrbintan2@escoglobal.com Indicating:
- Position you apply for
- Expected salary
- Availability
Hope you get jobs soon...
*source http://db-jobid.blogspot.com/2009/12/vacancy-technical-service-engineer.html